Modified on Fri, 11 Nov 2022 at 12:23 PM

We know that sometimes things don’t go as planned, and when that happens, we will try to help where possible.

Some shows may allow for exchanges prior to the performance, as long as any changes are made before a pre-determined cut off.

If you find in yourself in a situation where you really can't make your original booking date, get in touch and our team will let you know if we can help!

How an exchange works: 

If an exchange is possibleyou will receive a time-limited exchange voucher to reschedule your booking. When your new booking is confirmed, we will automatically cancel your original booking. Your original booking remains in place until a new booking is confirmed.

  • Your exchange booking must be for the same number of tickets and for the same show.
  • Each ticket must cost at least the original ticket price (incl. fees).
  • Offer prices that are no longer available will not be honoured.
  • Exchanges are subject to live availability; if seats are not available an exchange may not be possible.

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