Knowledge base

My Booking (2)

Booking Information (2)

• Email Confirmation
• Ticket Delivery

Booking Amendments (2)

• Cancellation Policy
• Using your Ticket Protection

Making a Booking (3)

Picking your seats (3)

• Seating Locations/Types
• Accessible Seating
• Child Policies

Payment (2)

• Redeeming Credit or Gift Vouchers
• Payments

Ticket Protection (1)

• Adding Ticket Protection

General Info (2)

Visiting the West End (2)

• Theatre Addresses
• Travel Advice

Memberships & Venue Groups (2)

• Society of Ticket Agent Retailers (STAR)
• Venue Groups & Theatres

About Us (1)

About Us (2)

• Contact Us
• Pricing

FAQs (2)

Common FAQs (3)

• I am still waiting for my new date for my rescheduled show
• I’ve submitted a query but had no response
• I haven’t received my email confirmation

Voucher Redemption FAQs (6)

• Is my voucher still valid?
• How do I apply my voucher code?
• There was an issue applying my promo code

View all 6

Policies (1)

Privacy Policy (2)

• Privacy Policy - United Kingdom
• Privacy Policy - United States